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With increasing
regularity, I hear from my brothers and sisters, south of the
border or across the great pond, that Americans need to stay home
and take care of their own problems. It's not that we can't
make a difference in the world and bring relief to those who suffer,
but we tend to blunder into other cultures and communities as
would a bull in a china shop, breaking as much as we mend. Our
poor tendency to already have the answersthereby rendering
us unable to really listen, watch, and learn before we "fix"has
turned us into unwelcome guests in many places around the world.
There's also an arrogance with which we tend to address others,
stemming from the presumption that we have all the answers and
no needs of our own. Friends in Europe often cite the perception
of Americans as belonging to a gun-wielding, likely-to-shoot-at-will
society that's the most violent of the developed nations. Our
eagerness to "do for" others smacks of ignorance of
the dire needs in U.S. cities and on Native American reservations.
In fact, most Americans I speak with can't believe that conditions
comparable to those in underdeveloped nations exist in this country.
We're a large nation, bordered by only two countries and ocean
water. While our port cities are teeming with international citizens
and visitors, we're relatively insulated from other cultures and
social customs. Our knowledge of people outside of our communities
comes from books and magazines and, more influentially, TV and
film. There's a human tendency to view other societies as defective,
believing one's own to be the norm. For example, when a group
of Americans sees an African village in need of clean water, the
solution appears to be obvious. But many of these types of projects
have ended in disaster, usually with charitable Americans feeling
that their beneficiaries are ungrateful.
How?
In a society where women have very little power or equality, removing
the well from the center of town takes away their opportunity
for community, the sharing of ideas and, most importantly, the
telling of stories. Indoor plumbing isolates these women even
further and destroys the socialization on which they rely, thus
having adverse affects on the community as a whole.
A presentation
by Karina Schoengold and David Zilberman mentions the social
implications of a water project in indigenous parts of the developing
world. "The development of water projects
in the last century has led to the displacement of 40 80
million people. Compensation for these forced changes has usually
been minimal, if it occurs at all."ii
I recently met a woman, Mary Simat, who's Masai
and lives in Kenya.
Mary came from an extremely remote area of the East
African country, has lived in poverty, suffered the childhood
ritual of female
genital mutilation (FGM), and was betrothed to be married
at age eight. As girls are seen as dowry commodities (and, therefore,
unworthy of education), her mother divorced her father so that
Mary could get an education, and she eventually received a doctorate.
She came to the UN
to tell her story and advocate for the rights of Masai women.
She's also the current chairperson working on the Declaration
on the Rights of Indigenous Peoples. Mary believes strongly
that her culture is rich and beautiful; but certain practices,
such as FGM, should be stopped. She knows her once nomadic people
are struggling to exist in a world that's increasingly closing
in and in which they suffer from preventable diseases and a lack
of education.
However, her most emphatic statements were against the organizations
that sought to help her people. In her own wordswhich, spoken
with intensity, caused a G-force-like wind to whip my face as
I sat in the front row during her session at the UNCSWshe
said:
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"It
is time to talk solutions, not problems! NGOs want accountants,
computers, bookkeepers, etc.. Where the HELL do you think
they will get it? Stop with the conditions! Quit telling
tribal people to "visit the Internet!" How does
a person from my village "visit" the Internet?
Do we walk to its house? Where is the panel for the [people]
living in the villages? People come and fill out reports,
but that is not the work that is needed. The stats are WRONG!
NGOs do not know how to work with the [indigenous] people.
People come and look at us and leave. Who is serious?!"
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Mary went
on to explain that people at village level have no idea what the
UN is, what "Millennium
Developmental Goals" are, and are completely unaware
of the laws that are supposed to protect them from violence and
traditional practices like FGM. They have no access to the systems,
equipment, and training needed to fulfill the requirements for
assistance or expansion projects.
The network of NGOs and community development organizations are
disconnected from the people they seek to serve. I've seen
this in undeveloped countries as well as on Native American reservations
and in urban areas in the U.S.. It's this disconnection and lack
of communication that create gaps between the projects meant to
aid communities and the people who comprise them. As a result,
money, effort, and resources are often wasted.
Guilt isn't necessarily a bad thing; but when it's the driving
agency of an effort, it can steer that effort off-course. Guilt
serves a purpose; but if held onto, it becomes destructive. Guilt
shouldn't lead us to search for fixes that keep us in control,
but, rather, lead us to commit, first, to understanding the situation.
Many years ago, I came to realize that most people are capable
of transmitting information, but true communication requires
creating awareness. Well-intentioned groups that come in
and out of communities to fix things never will, unless there's
a commitment to listen, learn, and build relationships.
Young adults fresh out of Bible College used to tell me, after
hearing me speak about the conditions on reservations in the U.S.,
"I'm going to give a year of my life to helping native people."
My answer became "Then don't bother." You either
devote your life to something or do something else, and you don't
impose your ideas on another unless you're invited to do so. Placing
time conditions on service to others only sends the message that
you're not interested in the people, themselves. Native Americans
are well accustomed to waiting out missionaries; they know they'll
eventually leave and have learned to not get their hopes up. It's
now estimated that it takes approximately ten years for an Anglo
to gain the trust of a Native community. At that point, progress
can be made jointly towards tending to the needs of the communityonly
because the missionary becomes part of the community, and this
should happen only if he or she is invited to do so. Imparting
knowledge should come later because that knowledge will be weak
unless there's direct input and decision making from within the
community.
Successful projects have occurred. Relief and community
development organizations that have achieved their goals have
done so because those goals were decided upon in conjunction with
people living in the communities.
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"There
are many village water projects in the world; but what makes
this one unusual is the degree to which the villagers themselvesin
this case, the womenhave identified their needs and
organized themselves to collaborate with outsiders to design,
build and maintain the system.
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| "Quite
often, we talk about community participation, but we don't
always see it," said Dr. Eliab Some, head of strategic
planning and monitoring for the African Medical and Research
Foundation (AMREF),
which is providing technical assistance to the Kalimani
Water Projectiii. "But
this is active community participation. They are not just
sitting and watching others work. The community was responsible
for identifying the problem, seeing a solution, and now they
are providing the labor. This is the ideal." |
The Cabeceras
Projectiv
has also established a sound philosophy which governs its work
with a community:
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"Self-determination
is an important freedom for all peopleswhether the
group is large or small. And cultural and linguistic diversity
within the human species are inherently valuable, and should
be protected and nurtured."
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As I'm working
with women from NGOs addressing the issues of violence and poverty
in the world, one woman's words have resonated with many of us.
She has repeated a saying she'd always heard from her grandmother
when the chores at hand were too overwhelming, "Start sweeping
at your feet." Begin with what's in front of youa person,
a human beingand listen. Learn the fabric of the
society, the unspoken norms and customs, and free your mind of
assumptions, perceptions, and stereotypes. Listen first, always.
Preconceived notions of a society can lead to responding inappropriately,
albeit compassionately. Here are some guidelines from the Kaleidoscope
Institute in L.A.v:
| Respectful
Communication Guidelines |
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R
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take
Responsibility for what you say and feel without blaming others |
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E
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use
Empathic listening |
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S
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be
Sensitive to differences in communication styles |
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P
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Ponder
what you hear and feel before you speak |
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E
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Examine
your own assumptions and perceptions |
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C
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keep
Confidentiality |
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T
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Trust
ambiguity because we're not here to debate who's right
or wrong |
And from the Education
Abroad Office of Virginia Techvi,
these helpful tools regarding perceptions of Americans were given
to educate the students before they went overseas. Understanding
these perceptions doesn't mean they're accurate, but it's important
to know that they're misconceptions involving both parties.
People from other cultures may think that Americans are disrespectful
because:
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Their
greetings are short and casual. |
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They
seldom address people by their titles. |
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They
call almost everyone by their first name. |
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They
immediately ask if you are married and how many children you
have. |
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They
do not walk you to your car or to the bus stop when you leave
their house after a visit. |
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They
prefer to entertain guests at home rather than at a restaurant. |
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They
are too direct, too blunt, and will tell you the truth even
if it may not be what you want to hear. |
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Americans'
friendships are shallow because they call many, many people
"friends"people they've just met as well as
those they've not seen in several years. |
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Americans
are immodest. They will often acknowledge a compliment by
saying "Thank you". A man will even admit to having
an attractive spouse. |
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Americans
are easily intimidated. They will stand meekly in line to
buy a ticket, board a bus or cash a check; drivers will stop
for a stop sign out in the country when there are no other
cars in sight. |
| "The
Ugly American" |
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| This
term comes from the title of a book
published in the late 50s, and has stuck. It can be applied
to you if you're not careful. You can avoid being identified
as an Ugly American if you: |
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avoid
temptations to tell people that Americans do things better
than they do |
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try
hard to be a person who shares and is inclusive in relationships |
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are
genuinely interested in your host country and its people |
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don't
talk excessively about your possessions, or your family and
friends |
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don't
demand special treatment because you're an American |
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don't
drink alcohol to excess |
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aren't
obvious or loud about your patriotism/nationalism |
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refrain
from telling your host country's citizens how much they're
behind the United Statestechnologically, politically,
socially, economically... even if you think you have the evidence
to back it up! Try to be objective, open, and thoughtful when
you enter into conversations and debates. |
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don't
throw your money around, and are aware of what's considered
excessive spending | Pay special attention to how much, if
at all, locals tip wait staff. The American norm of 15% can
be considered not only unnecessary but, sometimes, even insulting.
Also, remember that in many cultures, bartering (such as in
open-air markets) is not only encouraged, but expected. Familiarize
yourselves with native practices, and try hard to follow them. |
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